Training & Support

Training
Here at HHA we support and train you in the software we supply.  We like to ensure you get the most out of the software for your business needs.

Below are just some of the items we can cover.
 

​Stage One Covers:

• Navigation around emPOWER – icons, shortcuts, speedy processing, customise your screens
• Transaction Processing
• Using Other Parties
• Items
• Postal Codes
• Reporting Options
• Questions and Answers

Stage Two Covers:

• General Ledger
• Permissions
• Customer Settings & Contracts
• Transactions
• Accounts Payable/Receivable Reconciliation
• Cashbook – importance of balancing
• Updating Account Periods
• Getting the best out of reports
• EOY Process & Reporting
• Questions and Answers

To register your interest please click here.

If you have any questions please contact Lorraine on 03 693 1121 option 1.

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End of Year Processing

Stage One - Opening a New Financial Year

Prior to the beginning of April (for financial year ending 31/03/2018), a new financial year will need to be opened, below are instructions on how to do this.  For assistance contact our Help Desk on 03 693 1121 option 1.

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Stage Two - Closing a Financial Year

When all transactions of year end 31 March 2018 have been entered, it is good practice to close the calendar to ensure no further entries are keyed with incorrect dates.  For assistance contact our Help Desk on 03 693 1121 option 1.

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Support
Our Help Desk is here to help you with all your accounting software queries.

HHA provide a Software Support Contract and many of our clients find this very beneficial.

For all your software support please contact our Help Desk on 03 693 1121 option 1.

HHA also has a variety of Fact Sheets available to assist you with your processing requirements here are just a few:
 

• Adjustments
• Exports
• Fixed Asset
• Helpful Hints
• Imports
• Interface
• Job Costing
• Month End Processing
• Postal Codes
• Prompt Payments
• Reconciliation
• Recurring Batch / Invoice
• Reports

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