Training & Support

Training
Here at HHA we support and train you in the software we supply. We like to ensure you get the most out of the software for your business needs.

Below are just some of the items we can cover.

Stage One Covers:

Navigation around emPOWER – icons, shortcuts, speedy processing, customise your screens
Transaction Processing
Using Other Parties
Items
Postal Codes
Reporting Options
Questions and Answers

Stage Two Covers:

General Ledger
Permissions
Customer Settings & Contracts
Transactions
Accounts Payable/Receivable Reconciliation
Cashbook – importance of balancing
Updating Account Periods
Getting the best out of reports
EOY Process & Reporting
Questions and Answers

To register your interest please click here.

If you have any questions please contact Lorraine on 03 693 1121 option 1.

End of Year Processing

Stage One - Opening a New Financial Year

Prior to the beginning of April (for financial year ending 31/03/2018), a new financial year will need to be opened, below are instructions on how to do this. For assistance contact our Help Desk on 03 693 1121 option 1.

Stage Two - Closing a Financial Year

When all transactions of year end 31 March 2018 have been entered, it is good practice to close the calendar to ensure no further entries are keyed with incorrect dates. For assistance contact our Help Desk on 03 693 1121 option 1.

Support
Our Help Desk is here to help you with all your accounting software queries.

HHA provide a Software Support Contract and many of our clients find this very beneficial.

For all your software support please contact our Help Desk on 03 693 1121 option 1.

HHA also has a variety of Fact Sheets available to assist you with your processing requirements here are just a few:

Adjustments
Exports
Fixed Asset
Helpful Hints
Imports
Interface
Job Costing
Month End Processing
Postal Codes
Prompt Payments
Reconciliation
Recurring Batch / Invoice
Reports